Asking ChatGPT How to Fight Visual Ageism on Websites: Pitfall or Opportunity?

Eugène Loos*, Loredana Ivan, Maria Sourbati

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

Abstract

This paper explores the extent to which ChatGPT can be used to combat visual ageism, i.e., “the social practice of visually underrepresenting older people or misrepresenting them in a prejudiced way” [1, p.164] on websites. First, insights from earlier empirical studies on visual ageism are presented to illustrate how ageist pictures can be injurious to older people and howto combat this. Then, a chat session with ChatGPT will be used to discover whether the tool can generate reliable advice on how to counter visual ageism on websites. Finally, ChatGPT’s advice will be evaluated from a scientific point of view.

Original languageEnglish
Title of host publicationHuman Aspects of IT for the Aged Population - 10th International Conference, ITAP 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings
EditorsQin Gao, Jia Zhou
PublisherSpringer
Pages370-383
Number of pages14
ISBN (Print)9783031615450
DOIs
Publication statusPublished - 1 Jun 2024
Event10th International Conference on Human Aspects of IT for the Aged Population, ITAP 2024, held as part of the 26th HCI International Conference, HCII 2024 - Washington, United States
Duration: 29 Jun 20244 Jul 2024

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume14726 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference10th International Conference on Human Aspects of IT for the Aged Population, ITAP 2024, held as part of the 26th HCI International Conference, HCII 2024
Country/TerritoryUnited States
CityWashington
Period29/06/244/07/24

Keywords

  • chatbot
  • ChatGPT
  • LLM
  • older people
  • visual ageism
  • Visual representation
  • websites

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