Ask rather than assume: The capability approach in the practitioner setting

This chapter investigates the relationships between science and society, in particular social policy 'practice', by consulting the social policy actors (i.e. researchers, professionals and practitioners who deal with or implement diverse policy decisions). The purpose of the chapter is to develop our innovative communication initiative, in which we engaged with social policy professionals and practitioners in a two-way, mutually enriching theory-practice dialogue. Using the capability approach as an analytical lens hereallows for a fresh look at social policy implementation and delivery and helps to better understand how social policies in their entirety play out in different contexts. The historical and political contexts of social policies and people's different needs and values, the cornerstone of the CA, are increasingly recognised by policy practitioners and professionals who have first-hand experience with policy delivery or application at the local level. This chapter demonstrates that their experience with multiple access and eligibility-related issues on the ground sheds new light on the applicability of the CA, and how this approach may help to identify key features grounded in local knowledge, be it around social policy design, delivery or implementation.