Abstract
The world in which we work is changing. Information and communication technologies transform the
work environment, providing the flexibility of when and where to work. The New Way of Working
(NWOW) is a relatively new phenomenon that provides the context for these developments. It consists
of three distinct pillars that are referred to as Bricks, Bytes and Behaviour. These pillars formed the
basis for the development of the NWOW Analysis Monitor that enables organisations to determine
their current level of NWOW adoption and provides guidance for future initiatives in adopting
NWOW practices. The level of adoption is determined from both the manager’s and employees’
perspective as they might have a different perception and/or expectations regarding NWOW. The
development of the multi-level NWOW Analysis Monitor is based on the Design Science Research
approach. The monitor has been evaluated in two cases, forming two iterations in the design science
research cycle. It has proved to be a useful assessment tool for organisations in the process of
implementing NWOW. In future research the NWOW Analysis Monitor will be used in quantitative
research on the effects of the implementation of NWOW on the organisation and its performance.
work environment, providing the flexibility of when and where to work. The New Way of Working
(NWOW) is a relatively new phenomenon that provides the context for these developments. It consists
of three distinct pillars that are referred to as Bricks, Bytes and Behaviour. These pillars formed the
basis for the development of the NWOW Analysis Monitor that enables organisations to determine
their current level of NWOW adoption and provides guidance for future initiatives in adopting
NWOW practices. The level of adoption is determined from both the manager’s and employees’
perspective as they might have a different perception and/or expectations regarding NWOW. The
development of the multi-level NWOW Analysis Monitor is based on the Design Science Research
approach. The monitor has been evaluated in two cases, forming two iterations in the design science
research cycle. It has proved to be a useful assessment tool for organisations in the process of
implementing NWOW. In future research the NWOW Analysis Monitor will be used in quantitative
research on the effects of the implementation of NWOW on the organisation and its performance.
| Original language | English |
|---|---|
| Title of host publication | 18th Pacific Asia Conference on Information Systems 2014 |
| Editors | K. Siau, Q. Li, X. Guo |
| Number of pages | 15 |
| Publication status | Published - 2014 |
| Event | 18th Pacific Asia Conference on Information Systems 2014 - Chengdu, China Duration: 24 Jun 2014 → 28 Jun 2014 |
Conference
| Conference | 18th Pacific Asia Conference on Information Systems 2014 |
|---|---|
| Country/Territory | China |
| City | Chengdu |
| Period | 24/06/14 → 28/06/14 |
Keywords
- enabling IT
- new way of working
- NWOW analysis monitor
- telework