Apologies in written messages: what are the effects?

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

Original language	English
Title of host publication	Public apologies between ritual and regret
Editors	D. Cuypers
Place of Publication	Amsterdam
Publisher	Rodopi
Pages	249-268
Number of pages	20
Publication status	Published - 2013

Name	Probing the boundaries
Number	86

Cite this

@inbook{5ca65c60cff74a06bceb25f8eff8c3cf,

title = "Apologies in written messages: what are the effects?",

author = "D.M.L. Janssen",

year = "2013",

language = "English",

series = "Probing the boundaries",

publisher = "Rodopi",

number = "86",

pages = "249--268",

editor = "D. Cuypers",

booktitle = "Public apologies between ritual and regret",

address = "Netherlands",

}