Aligning Business Intelligence end-users, tasks and technologies

R. Tijssen; M.R. Spruit; M. de Ridder; B. van Raaij

Aligning Business Intelligence end-users, tasks and technologies

R. Tijssen, M.R. Spruit, M. de Ridder, B. van Raaij

extern

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

Abstract

Over the years many organizations have invested in Business Intelligence (BI) systems. While BI-software enables organization-wide decision support, problems are encountered in the “fit” between systems’ provision and changing requirements of a growing amount of BI (end-) users. This chapter aims at investigating the factors that influence the “fit” between Business Intelligence (BI) end-users, tasks and technologies (BI-FIT). Based on an extensive literature study on the elements of BI-FIT, in this research the BI-FIT Framework is developed that shows the most relevant factors and the interrelationships between BI end-users, tasks and technologies. The framework can be used to help organizations to identify and fulfill the needs of BI end-users, thereby improving adoption and increasing satisfaction of the BI end-user base.

Original language	Undefined/Unknown
Title of host publication	Enterprise Information Systems Design, Implementation and Management: Organizational Applications
Editors	M. Cruz-Cunha, J. Varajão
Publisher	IGI Global
Pages	162-177
Number of pages	16
Publication status	Published - 2011

Access to Document

http://m.spru.it/files/tsrr2010igi.pdf?attredirects=0

Cite this

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title = "Aligning Business Intelligence end-users, tasks and technologies",

abstract = "Over the years many organizations have invested in Business Intelligence (BI) systems. While BI-software enables organization-wide decision support, problems are encountered in the “fit” between systems{\textquoteright} provision and changing requirements of a growing amount of BI (end-) users. This chapter aims at investigating the factors that influence the “fit” between Business Intelligence (BI) end-users, tasks and technologies (BI-FIT). Based on an extensive literature study on the elements of BI-FIT, in this research the BI-FIT Framework is developed that shows the most relevant factors and the interrelationships between BI end-users, tasks and technologies. The framework can be used to help organizations to identify and fulfill the needs of BI end-users, thereby improving adoption and increasing satisfaction of the BI end-user base.",

author = "R. Tijssen and M.R. Spruit and {de Ridder}, M. and {van Raaij}, B.",

year = "2011",

language = "Undefined/Unknown",

publisher = "IGI Global",

pages = "162--177",

editor = "M. Cruz-Cunha and J. Varaj{\~a}o",

booktitle = "Enterprise Information Systems Design, Implementation and Management: Organizational Applications",

}

Aligning Business Intelligence end-users, tasks and technologies. / Tijssen, R.; Spruit, M.R.; de Ridder, M. et al.
Enterprise Information Systems Design, Implementation and Management: Organizational Applications. ed. / M. Cruz-Cunha; J. Varajão. IGI Global, 2011. p. 162-177.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic › peer-review

TY - CHAP

T1 - Aligning Business Intelligence end-users, tasks and technologies

AU - Tijssen, R.

AU - Spruit, M.R.

AU - de Ridder, M.

AU - van Raaij, B.

PY - 2011

Y1 - 2011

N2 - Over the years many organizations have invested in Business Intelligence (BI) systems. While BI-software enables organization-wide decision support, problems are encountered in the “fit” between systems’ provision and changing requirements of a growing amount of BI (end-) users. This chapter aims at investigating the factors that influence the “fit” between Business Intelligence (BI) end-users, tasks and technologies (BI-FIT). Based on an extensive literature study on the elements of BI-FIT, in this research the BI-FIT Framework is developed that shows the most relevant factors and the interrelationships between BI end-users, tasks and technologies. The framework can be used to help organizations to identify and fulfill the needs of BI end-users, thereby improving adoption and increasing satisfaction of the BI end-user base.

AB - Over the years many organizations have invested in Business Intelligence (BI) systems. While BI-software enables organization-wide decision support, problems are encountered in the “fit” between systems’ provision and changing requirements of a growing amount of BI (end-) users. This chapter aims at investigating the factors that influence the “fit” between Business Intelligence (BI) end-users, tasks and technologies (BI-FIT). Based on an extensive literature study on the elements of BI-FIT, in this research the BI-FIT Framework is developed that shows the most relevant factors and the interrelationships between BI end-users, tasks and technologies. The framework can be used to help organizations to identify and fulfill the needs of BI end-users, thereby improving adoption and increasing satisfaction of the BI end-user base.

M3 - Chapter

SP - 162

EP - 177

BT - Enterprise Information Systems Design, Implementation and Management: Organizational Applications

A2 - Cruz-Cunha, M.

A2 - Varajão, J.

PB - IGI Global

ER -