Adoption of the cloud business model in Indonesia: Triggers, benefits, and challenges

Ivonne Sartika Mangula; Inge Van De Weerd; Sjaak Brinkkemper

doi:10.1145/2428736.2428749

Adoption of the cloud business model in Indonesia: Triggers, benefits, and challenges

Ivonne Sartika Mangula^*
, Inge Van De Weerd
, Sjaak Brinkkemper

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

Abstract

The objective of this paper is to identify the current state of cloud business model adoption in Indonesia. We use an exploratory case study approach, since the number of publications on this topic is limited. We conducted 12 case studies with cloud service providers in Indonesia, which consisted of interviews and document studies. The analysis of our interviews revealed that the cloud business model adoption in Indonesia is mainly initiated by the local IT services providers. We also found that market demand was the main triggering factor for adopting the cloud business model. One of the key benefits that was mentioned, is the positive trend in revenue gains. The most encountered challenge for Indonesian cloud service providers is the low speed of internet connection in rural areas. The findings revealed from our study can serve as reference for IT practitioners and researchers who look for information and understanding on cloud business model adoption in Indonesia.

Original language	English
Title of host publication	14th International Conference on Information Integration and Web-Based Applications and Services, iiWAS 2012 - Proceedings
Pages	54-63
Number of pages	10
DOIs	https://doi.org/10.1145/2428736.2428749
Publication status	Published - 1 Dec 2012
Event	14th International Conference on Information Integration and Web-Based Applications and Services, iiWAS 2012 - Bali, Indonesia Duration: 3 Dec 2012 → 5 Dec 2012

Conference

Conference	14th International Conference on Information Integration and Web-Based Applications and Services, iiWAS 2012
Country/Territory	Indonesia
City	Bali
Period	3/12/12 → 5/12/12

Keywords

adoption
benefits
challenges
cloud business model
Indonesia
triggers

Access to Document

10.1145/2428736.2428749

Cite this

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title = "Adoption of the cloud business model in Indonesia: Triggers, benefits, and challenges",

abstract = "The objective of this paper is to identify the current state of cloud business model adoption in Indonesia. We use an exploratory case study approach, since the number of publications on this topic is limited. We conducted 12 case studies with cloud service providers in Indonesia, which consisted of interviews and document studies. The analysis of our interviews revealed that the cloud business model adoption in Indonesia is mainly initiated by the local IT services providers. We also found that market demand was the main triggering factor for adopting the cloud business model. One of the key benefits that was mentioned, is the positive trend in revenue gains. The most encountered challenge for Indonesian cloud service providers is the low speed of internet connection in rural areas. The findings revealed from our study can serve as reference for IT practitioners and researchers who look for information and understanding on cloud business model adoption in Indonesia.",

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Mangula, IS, Van De Weerd, I & Brinkkemper, S 2012, Adoption of the cloud business model in Indonesia: Triggers, benefits, and challenges. in 14th International Conference on Information Integration and Web-Based Applications and Services, iiWAS 2012 - Proceedings. pp. 54-63, 14th International Conference on Information Integration and Web-Based Applications and Services, iiWAS 2012, Bali, Indonesia, 3/12/12. https://doi.org/10.1145/2428736.2428749

Adoption of the cloud business model in Indonesia: Triggers, benefits, and challenges. / Mangula, Ivonne Sartika; Van De Weerd, Inge ; Brinkkemper, Sjaak.
14th International Conference on Information Integration and Web-Based Applications and Services, iiWAS 2012 - Proceedings. 2012. p. 54-63.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Adoption of the cloud business model in Indonesia: Triggers, benefits, and challenges

Abstract

Conference

Keywords

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