TY - JOUR
T1 - Adoption of software as a service in Indonesia
T2 - Examining the influence of organizational factors
AU - van de Weerd, Inge
AU - Mangula, Ivonne Sartika
AU - Brinkkemper, Sjaak
PY - 2016/11/1
Y1 - 2016/11/1
N2 - In this study, we investigated the organizational factors that influenced Indonesian companies in their decision to adopt software as a service (SaaS). Based on a multiple-case study of 18 Indonesian companies, we identified three patterns: Top management support is an enabler for SaaS adoption; small to medium-sized enterprises (SMEs) are more likely to adopt SaaS than large companies; and organizational readiness is not an enabler for SaaS adoption. The last two patterns contradict existing information technology (IT) innovation adoption research. We explain this by examining the nature of SaaS as an IT innovation and the characteristics of Indonesia as a developing country.
AB - In this study, we investigated the organizational factors that influenced Indonesian companies in their decision to adopt software as a service (SaaS). Based on a multiple-case study of 18 Indonesian companies, we identified three patterns: Top management support is an enabler for SaaS adoption; small to medium-sized enterprises (SMEs) are more likely to adopt SaaS than large companies; and organizational readiness is not an enabler for SaaS adoption. The last two patterns contradict existing information technology (IT) innovation adoption research. We explain this by examining the nature of SaaS as an IT innovation and the characteristics of Indonesia as a developing country.
KW - Adoption
KW - Indonesia
KW - Organizational readiness
KW - Organizational size
KW - Software as a service
KW - Top management support
UR - http://www.scopus.com/inward/record.url?scp=84991660167&partnerID=8YFLogxK
U2 - 10.1016/j.im.2016.05.008
DO - 10.1016/j.im.2016.05.008
M3 - Article
AN - SCOPUS:84991660167
SN - 0378-7206
VL - 53
SP - 915
EP - 928
JO - Information and Management
JF - Information and Management
IS - 7
ER -