A model of a social chatbot

Agnese Augello*, Manuel Gentile, Lucas Weideveld, Frank Dignum

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    Abstract

    Traditional chatbots lack the capability to correctly manage conversations according to the social context. However a dialogue is a joint activity that must consider both individual and social processes. In this work we propose a model of a social chatbot able to choose the most suitable dialogue plans according to what in sociological literature is called a “social practice”. The proposed model is discussed considering a case study of a work in progress aimed at the development of a serious game for communicative skills learning.

    Original languageEnglish
    Title of host publicationIntelligent Interactive Multimedia Systems and Services 2016
    EditorsGiuseppe De Pietro, Luigi Gallo, Robert J. Howlett, Lakhmi C. Jain
    PublisherSpringer
    Pages637-647
    Number of pages11
    ISBN (Electronic)978-3-319-39345-2
    ISBN (Print)9783319393445
    DOIs
    Publication statusPublished - 2016
    Event9th KES International Conference on Intelligent Interactive Multimedia Systems and Services, IIMSS 2016 - Canary Islands, Spain
    Duration: 15 Jun 201617 Jun 2016

    Publication series

    NameSmart Innovation, Systems and Technologies
    Volume55
    ISSN (Print)21903018
    ISSN (Electronic)21903026

    Conference

    Conference9th KES International Conference on Intelligent Interactive Multimedia Systems and Services, IIMSS 2016
    Country/TerritorySpain
    CityCanary Islands
    Period15/06/1617/06/16

    Keywords

    • Chatbots
    • Serious games
    • Social practice

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