TY - GEN
T1 - A Method for Creating Process Architecture
T2 - International Workshops held at the 21st International Conference on Business Process Management, BPM 2023
AU - Lima Aredes, Emerson
AU - Lourenção, Marina
AU - Burlton, Roger
AU - Reijers, Hajo
AU - Dallavale de Pádua, Silvia Inês
N1 - Publisher Copyright:
© 2024, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2024
Y1 - 2024
N2 - The present study aims to validate the proposed Process Architecture Creation (PAC) method for driving organizational change and facilitating process optimization. To achieve this objective, a systematic literature was conducted to obtain a theoretical basis on existing approaches to PA creation method proposition. To validate the proposed model, a specialized validation was conducted through a focus group consisting of nine Business Process Management (BPM) specialists. The results present a new PAC method composed of four stages: Stage 1, Identify the organization’s business context; Stage 2, Define the PA; Stage 3, Align PA and Business Architecture; and Stage 4, Define the measurement and control mechanism. The PAC Method may help organizations involved in BPM promotion initiatives to create their own PAs by following the stages proposed in this work. According to the focus group specialists, the architecture created using this method will provide a holistic view of the organization’s processes and routines, helps optimize problem-prone processes, support the establishment of change plans aligned with process alignment, aids in identifying the impact of necessary changes, and contributes to the implementation of specific technologies, such as robotic process automation. The originality of this work consists of the consolidation of the PA concept, which will provide benefits to the research field by serving as a basis for in-depth knowledge of the subject.
AB - The present study aims to validate the proposed Process Architecture Creation (PAC) method for driving organizational change and facilitating process optimization. To achieve this objective, a systematic literature was conducted to obtain a theoretical basis on existing approaches to PA creation method proposition. To validate the proposed model, a specialized validation was conducted through a focus group consisting of nine Business Process Management (BPM) specialists. The results present a new PAC method composed of four stages: Stage 1, Identify the organization’s business context; Stage 2, Define the PA; Stage 3, Align PA and Business Architecture; and Stage 4, Define the measurement and control mechanism. The PAC Method may help organizations involved in BPM promotion initiatives to create their own PAs by following the stages proposed in this work. According to the focus group specialists, the architecture created using this method will provide a holistic view of the organization’s processes and routines, helps optimize problem-prone processes, support the establishment of change plans aligned with process alignment, aids in identifying the impact of necessary changes, and contributes to the implementation of specific technologies, such as robotic process automation. The originality of this work consists of the consolidation of the PA concept, which will provide benefits to the research field by serving as a basis for in-depth knowledge of the subject.
KW - Business Process Management
KW - PAC
KW - Process Architecture
KW - Process Architecture Creation Method
UR - http://www.scopus.com/inward/record.url?scp=85182588272&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-50974-2_40
DO - 10.1007/978-3-031-50974-2_40
M3 - Conference contribution
AN - SCOPUS:85182588272
SN - 978-3-031-50973-5
T3 - Lecture Notes in Business Information Processing
SP - 539
EP - 551
BT - Business Process Management Workshops - BPM 2023 International Workshops, Utrecht, The Netherlands, September 11–15, 2023, Revised Selected Papers
A2 - De Weerdt, Jochen
A2 - Pufahl, Luise
PB - Springer
Y2 - 11 September 2023 through 15 September 2023
ER -