Personal profile
Link to Utrecht University staff page
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 3 Good Health and Well-being
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Publication network from the last five years
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A Metaphor is Sóóó Creative but Unclear: Effects of Metaphorical Health-Campaign Slogans and Markers on Creativity, Clarity, and Appreciation
van den Heerik, R. A. M., van Hooijdonk, C. M. J. & Burgers, C., 9 Mar 2026, (E-pub ahead of print) In: Health Communication. 10 p.Research output: Contribution to journal › Article › Academic › peer-review
Open Access -
Niet elk gerucht verdient een reactie: strategisch omgaan met misinformatie
van Hooijdonk, C. & Linders, Y., Mar 2026, In: Tekstblad. 32, 1, p. 26-29Research output: Contribution to journal › Article › Professional
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“Have I Answered Your Question Satisfactorily?”: Customer Requests, Intent Recognition Errors, and Repair Strategies in Chatbot Interactions
Martijn, G., van Hooijdonk, C., Hoeken, H. & Kunneman, F., 6 Feb 2026, (E-pub ahead of print) In: International Journal of Human-Computer Interaction. 18 p.Research output: Contribution to journal › Article › Academic › peer-review
Open Access -
“Hold on, I’ll connect you to a human agent”: Recipient design, repair, and their impact on progressivity in human-chatbot conversations.
Martijn, G., van Burgsteden, L., te Molder, H. & van Hooijdonk, C., Feb 2026, In: Discourse and Communication. 20, 1, p. 74-97 24 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile -
Do patients experience a personalized patient leaflet as personal?
Commandeur, L. Y., van Hooijdonk, C. M. J., de Haas, C., Rademakers, J. J. D. J. M., van Dijk, L. & Borgsteede, S. D., May 2025, In: Patient Education and Counseling. 134, 108685.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile
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Weerleggen of zwijgen: welke reactiestrategie beschermt de reputatie van merken tegen misinformatie?
van Hooijdonk, C. (Presenter), Linders, Y. (Speaker), van Enschot, R. (Speaker), van Moort, M. (Speaker) & Liebrecht, C. (Speaker)
28 Jan 2026Activity: Talk or presentation › Poster/paper presentation › Academic
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Human or Humane? Users’ pluralist perspectives on the ethical values and risks of digital humans
van Hooijdonk, C. (Presenter), Willemsen, L. (Speaker), Iris, W. (Speaker) & Snoeij-Smit, S. (Speaker)
12 Nov 2025Activity: Talk or presentation › Poster/paper presentation › Academic
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Strategisch manoeuvreren bij misinformatie
van Hooijdonk, C. (Speaker) & Linders, Y. (Speaker)
18 Nov 2025Activity: Talk or presentation › Invited talk › Professional
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Responsible and Healthy Conversations: Developing and Evaluating Engaging Chatbots through Controlled Use of Language Models
van Hooijdonk, C. (Member of committee)
25 Nov 2025Activity: Examination › Member of an PhD examination committee › Academic
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Ik kan hier hoesten'. Het gebruik van corona-iconen voor inclusieve communicatie.
van Weelden, L. (Speaker) & van Hooijdonk, C. (Speaker)
26 Jan 2024Activity: Talk or presentation › Poster/paper presentation › Academic
In the media
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Zo kunnen bedrijven zich wapenen tegen virale onwaarheden – de case van GAMMA en Picnic
10/11/25
1 Media contribution
Press/Media: Public Engagement Activities
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Van hype naar strategie: de volwassenwording van de chatbot
van Hooijdonk, C. & Liebrecht, C.
12/05/25
1 item of Media coverage
Press/Media: Research
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Chatbot als helpdeskmedewerker stuurt klant nog te vaak het bos in
van Hooijdonk, C. & Liebrecht, C.
9/11/24
1 Media contribution
Press/Media: Expert Comment
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De impact van een broodjeaapverhaal: onderzoek naar misinformatie en wat je daarbij kunt doen
van Hooijdonk, C. & Linders, Y.
1/11/24
1 item of Media coverage
Press/Media: Other
Prizes & Grants
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CONVERSATIONS 2022 Best Paper Award
van Hooijdonk, C. (Recipient), Martijn, G. (Recipient) & Liebrecht, C. (Recipient), 23 Nov 2022
Prize: Prize (including medals and awards)
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Strategische Communicatie Challenge 2025
van Hooijdonk, C. (Recipient) & Liebrecht, C. (Recipient), 12 Jun 2025
Prize: Prize (including medals and awards)
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SWOCC research grant 2024
van Hooijdonk, C. (Recipient), Linders, Y. (Recipient), van Moort, M. (Recipient), van Enschot, R. (Recipient) & Liebrecht, C. (Recipient), 22 May 2024
Prize: Prize (including medals and awards)